JAGGAER Sub-Processors
List of Sub-processors
JAGGAER conducts the majority of its data processing activities to provide software applications and services to its valued customers. However, JAGGAER also engages third-party service providers to offer additional software functionalities and services. All service providers are extensively vetted and, if they may access customer personal data while performing their services, they are required to undergo a security assessment and sign a Data Processing Addendum. This helps ensure that the service providers are protecting and managing any personal data they access in compliance with (i) JAGGAER’s privacy and security standards, (ii) requirements set forth in customer agreements and (iii) all applicable data privacy laws, including GDPR.
The lists below identify the sub-processors – either third parties or JAGGAER affiliates – that may process customers’ personal data on JAGGAER’s behalf. These processing activities may include accessing, storing, handling or otherwise using the personal data for the purpose described hereunder.
1. Sub-Processors
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THIRD-PARTY SOFTWARE AND/OR SERVICES |
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Sub-processors |
Location
|
Purpose of Processing |
| Abbyy | United States
Ireland Germany |
Add-on functionality (« Digital Capture ») that enables automated capture and extraction of invoice data from paper and PDF invoices |
| Adobe Document Cloud | Global | Electronic signature for documents processed within the indirect procurement software applications |
| Aha! | United States | Hosting of JAGGAER Engage |
| Amazon Web Services | United States
Germany Ireland |
Infrastructure as a service (IAAS) and platform as a service (PAAS) |
| Concord Fax Service | United States | Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications |
| DocuSign | United States
Europe |
Electronic signature for documents processed by JAGGAER Contracts/Contracts+ |
| EdgeVerve | Global | Add-on functionality for contracts risk analysis or robotic process automation |
| EDM Americas, Inc. | United States | Digital mailroom service |
| Global | Provider of the DialogFlow service used to process JAGGAER Assistant interactions | |
| Interfax Fax Service | United States | Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications |
| Kinamu | Austria | SAP services and outsourcing |
| Mehrwerk (formerly “Bi4U”) | Germany | Business intelligence, consulting & implementation for direct procurement software applications |
| Navigant Cymetrix Corporation | India | Spend radar and spend implementation support and monthly refresh support |
| Pendo | Global | Usage analysis of the JAGGAER Applications via a subscription to JAGGAER Adopt |
| Qlikview | Sweden | Business intelligence for direct procurement software applications |
| RiskMethods | Global | Add-on functionality for supply chain risk analysis |
| Salesforce.com | Global | Support portal ticketing system |
| Smartsheet | Global | Project management tool for professional services engagements |
| SnowFlake | United States
Europe |
Cloud-based data warehouse |
| SovosTrustweaver | Sweden | Digital signing and archiving of PDF invoices in Procure-to-Pay |
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JAGGAER IMPLEMENTATION PARTNER (PROFESSIONAL SERVICES)
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| 4C Associates | United Kingdom | JAGGAER implementation services partner |
| BearingPoint | United States
Europe |
|
| Commerce Decisions | United Kingdom | |
| Fincons | Europe | |
| Huron Consulting Group | United States | |
| H&Z | Europe | |
| Infosys | Global | |
| McKinsey | United States | |
| PricewaterhouseCoopers (PwC) | Global | |
| Randstad Canada | Canada | |
| RiseNow, LLC | United States | |
| Stonebridge Ventures | United States | |
2. JAGGAER and its Affiliates
The following JAGGAER affiliates provide different services and support, including technical infrastructure, IT-facility management, software maintenance, systems maintenance, corporate services, global support services, etc. In doing so, these JAGGAER affiliates may process customer personal data in accordance with JAGGAER policies.
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JAGGAER AFFILIATES
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JAGGAER Entities |
Location
|
Purpose of Processing |
| BravoSolution S.p.A. | Italy | Technical infrastructure for JAGGAER Advantage, support services
|
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JAGGAER, LLC
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USA | Technical infrastructure for direct procurement software platform, software maintenance, systems maintenance and corporate services |
| Jaggaer Austria GmbH | Austria | Support services, technical infrastructure for direct procurement software platform |
| Jaggaer Deutschland GmbH | Germany | Corporate office |
| SciQuest Canada Holdings, ULC | Canada |
Global support and technical services |
| BravoSolution France S.A.S. | France | |
| BravoSolution S.p.A. | Italy | |
| BravoSolution Mexico S.r.l. de C.V. | Mexico | |
| POOL4TOOL DOO Beograd | Serbia | |
| JAGGAER Asia Pacific Pte Ltd. | Singapore | |
| BravoSolution España S.A. | Spain | |
| TejariSolution FZ-LLC | Dubai, UAE | |
| BravoSolution UK Limited | United Kingdom | |
| BravoSolution APAC Pty. Ltd. | Australia | Corporate office |
| Jaggaer Asia Pacific Pte Ltd. | Singapore | Corporate office |
| BravoSolution China Co. Ltd. | China | Corporate office |
| BravoSolution Nordics OY | Nordics | Corporate office |
| BravoSolution Benelux B.V. | The Netherlands | Corporate office |
Requesting More Information about a Sub-processor
Please contact the JAGGAER Privacy team at privacy@jaggaer.com to request additional information about our third-party sub-processors.