Marketing Privacy Policy

Effective: June 30, 2020
Prior Version: May 25, 2018

This Marketing Privacy Policy describes the information that JAGGAER, LLC and its subsidiaries (“JAGGAER,” “we,” “us” or “our”) collects about you as a visitor to our website https://www.jaggaer.com and informs you how JAGGAER uses this information and describes your rights and choices regarding certain types of processing.

The data controller for the information you provide or that we collect from you as a visitor to our website is:

JAGGAER, LLC
3020 Carrington Mill Blvd., Suite 100
Morrisville, NC 27560

This Marketing Privacy Policy does not cover any information or data collected by JAGGAER when you are using JAGGAER’s software applications and services. Please https://jaggaer.com/service-privacy-policy/, for That Information.

PERSONAL INFORMATION JAGGAER PROCESSES

JAGGAER collects personal information about you when you visit our website and when you voluntarily provide it. For example, on certain pages you may choose to provide JAGGAER with your name, e-mail address, telephone number or other information to request details about JAGGAER, including information about JAGGAER’s software applications and services. This information enables JAGGAER to follow up with you after your visit.

JAGGAER also collects usage information, such as how you and your device interact with our website. For example, we may collect the pages you visit on our website. This information helps us analyze and improve our website.

USE AND DISCLOSURE OF PERSONAL INFORMATION

We use the personal information we collect to:

(i) provide our website,
(ii) respond to inquiries,
(iii) market our services,
(iv) improve our website and services, and
(v) for other legitimate business purposes.
JAGGAER does not sell personal information collected through its website.

JAGGAER will only share any personal information with the following third parties and/or in the following circumstances:
(i) where we are authorized to do so by you in writing,
(ii) to the third party service providers that are authorized by JAGGAER to perform services for the purposes set forth in this Marketing Privacy Policy, and only when agreements are in place that require each third party to protect the privacy and confidentiality of the personal information that is shared and comply with all applicable privacy and data protection laws,
(iii) to the third party partners with whom JAGGAER collaborates to make additional services available to you and only when agreements are in place that require each third party to protect the privacy and confidentiality of the personal information that is shared and comply with all applicable privacy and data protection laws;
(iv) when reasonably necessary to comply with a legal process, such as a court order, subpoena or search warrant, government investigation or other legal requirements, including to meet national security or law enforcement requirements,
(v) in the course of any direct or indirect reorganization process, including, but not limited to, mergers, acquisitions and sales of all or substantially all of our assets, or
(vi) when necessary for the prevention or detection of crime (subject in each case to applicable law) or to establish or defend a legal claim.

USE OF JAGGAER’S WEBSITES

JAGGAER, or JAGGAER-authorized third party service providers, may observe your activities, preferences and data relating to your use of our website. JAGGAER uses this collected or logged information to diagnose website technical problems. JAGGAER or our authorized third party service providers also use this information to track aggregate traffic patterns throughout our website.

Cookies

JAGGAER uses “cookies” and other similar technologies to collect information through our website.

Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using our website. JAGGAER does not use cookies to read any other information on your computer’s hard drive.

We use first-party cookies and third-party cookies. First-party cookies are placed on your device directly by us. For example, we use first-party cookies to adapt our website to your browser’s language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website.

We may use session cookies or persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and aren’t automatically deleted when you close your browser. These types of cookies are primarily used for analytical purposes.

JAGGAER also uses web beacons, or transparent GIF files, provided by our service provider to report activity on our site. The beacons help us manage our online advertising and measure its effectiveness. These files enable our service provider to recognize a cookie on your web browser, which in turn enables us to learn which advertisements are most effective.

You can set your browser to refuse cookies or to warn you before a cookie is placed. In those jurisdictions where active consent is required, JAGGAER employs “pop-ups” to obtain such consent. You may withdraw your consent at any time. Please note that changes you make to your cookie preferences may make browsing our website a less satisfying experience. In some cases, you may even find yourself unable to use all or part of our website.
To learn more about our use of cookies, please visit our Cookie Policy Page. To learn more about cookies generally and other data collection technology, visit www.allaboutcookies.org.

RETARGETED ADVERTISING

Retargeted advertising uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. This information is used to display more relevant information to you on and off the JAGGAER website. This information is also used to display JAGGAER employment opportunities to you if you have visited our careers page. The information collected is only linked to a cookie ID (alphanumeric number). The information used for retargeted advertising either comes from JAGGAER or through third party website publishers.

WHAT ABOUT DO NOT TRACK SIGNALS?

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including JAGGAER, do not respond to DNT signals.

SOCIAL MEDIA FEATURES AND WIDGETS

Our website includes social media features, such as the Facebook “Like” button, and widgets, such as the “Share this” button or interactive mini-programs that run on our sites. These features may collect your IP address, record which page you are visiting on our sites and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

OPT-OUT; ACCESS

If at any time after registering for information, you change your mind about receiving information from us, please click on the “opt-out” link in the communication or send us a request at privacy@jaggaer.com specifying your new choice. Please note this does not opt you out of receiving transactional communications.

If you believe that the information we hold about you is inaccurate or if you believe that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us at privacy@jaggaer.com. JAGGAER will respond to the request within thirty (30) business days.

JAGGAER will provide you with the information you have sought by email or, if possible, in another form that you have requested. To protect your privacy, we may ask you to verify your identity or provide additional information before we let you access or update your information. We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets, intellectual property or privacy of another user. If JAGGAER decides to deny you access to some or all of your personal information, JAGGAER will notify you in writing of our decision within thirty (30) business days and explain why and how you can complain if you are not satisfied with our decision.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from anyone under the age of 18 because they are not allowed to use our website. If you know that a user is under the age of 18, please contact us at privacy@jaggaer.com.

RESIDENT OF CALIFORNIA?

If you are a California resident, state law may provide you with additional rights regarding our use of your personal information. The information below is intended to comply with the California Consumer Privacy Act and other California state privacy laws (all such laws are collectively referred to herein as the “CCPA”). Any terms defined in the CCPA have the same meaning when used here.

Information We Collect

We may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Identifiers, such as your name, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your name and telephone number.
Professional or employment-related information, such as current employer, work email address and position.
Internet or similar network activity, such as your browsing history, search history, information on your interaction with a website, application, or advertisement.
Inferences drawn from personal information, such as a profile reflecting your preferences, trends, predispositions, behavior, and attitudes.
Commercial information, such as records products, or services purchased, obtained or considered, or other purchasing or consuming histories or tendencies.
Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with online services and digital advertisements.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. We obtain the categories of personal information listed above from the following categories of sources:

Directly from you when you volunteer this information.
Directly and indirectly from interaction with our website (or an affiliated site).
From our service providers or their agents.

2. Your Rights and Choices

The CCPA provides consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

a. Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, such as the specific pieces of personal information we have collected, as well as information about our sale or disclosure for business purposes of your personal information to third parties. Once we receive and confirm your verifiable consumer request, we will disclose to you the information you have requested.

b. Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

c. Right to Opt-Out of the Sale of Personal Information

We do not sell your personal information referenced in this Marketing Privacy Policy. If we did, you would have the right to opt-out of the sale of your personal information to third parties. Under the CCPA, “sell” includes the transfer or communication of personal information to another business if the transfer conveys value to the recipient business, even if there is no exchange of money. Again, we do not sell your personal information to third parties. We do not sell the personal information of consumers under the age of 16 without affirmative authorization.

d. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Please submit a request using the contact information provided below. We may need you to provide additional information to verify your request, such as providing certain data elements so that we can confirm they match the personal information already maintained by us. We will not use this additional information for anything other than handling your request. You may designate an authorized agent to make a request in certain circumstances on your behalf.

3. Shine the Light

You can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request at https://www.jaggaer.com/trustcenter/. Please allow 30 days for a response. At this time, JAGGAER does not share personal information with third parties for their direct marketing purposes.

JAGGAER EU-US PRIVACY SHIELD FRAMEWORK AND SWISS-US PRIVACY SHIELD FRAMEWORK PRIVACY STATEMENT

If you are located in the European Union, U.K. or Switzerland, this section of this Marketing Privacy Policy provides notice that your personal information may be processed in the United States. JAGGAER complies with the applicable provisions of the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information transferred to the United States from the European Union, U.K. and Switzerland, respectively. JAGGAER has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this Marketing Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view JAGGAER’s certification, please visit: https://www.privacyshield.gov/.

COMPLAINT HANDLING; DISPUTE RESOLUTION

In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, JAGGAER commits to resolve complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints regarding this Marketing Privacy Policy should contact JAGGAER at: privacy@jaggaer.com.

JAGGAER has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Additionally, in accordance with the EU-U.S. Privacy Shield, an individual may, under certain conditions, invoke binding arbitration.

INVESTIGATIONS; ENFORCEMENT; LIABILITY

As a result of JAGGAER’s adherence to the EU-U.S. and Swiss-U.S. Privacy Shield Principles, JAGGAER is subject to the investigatory and enforcement powers of the Federal Trade Commission. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US and Swiss-U.S. Privacy Shield Principles, JAGGAER is potentially liable.

Contact Details

At any time you may contact JAGGAER with questions or concerns about this Marketing Privacy Policy, or to exercise any of your rights at privacy@jaggaer.com. You also may communicate with us at:

JAGGAER, LLC
Attention: General Counsel
3020 Carrington Mill Blvd. Suite 100
Morrisville, NC 27560

CCPA Toll Free Number: 1-866-467-8688, enter Service Code 987#

If you are located in the European Union and have any questions about this Marketing Privacy Policy, you also may contact the Supervisory Authority of your country of residence (see http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).

DATA RETENTION

We keep your personal information only as long as we need it for legitimate business purposes or, if linger, as required or permitted by applicable law.

SECURITY

JAGGAER maintains a comprehensive, written information security program that contains industry standard administrative, technical and physical safeguards designed to protect your information against unauthorized access, theft and loss.

JAGGAER limits access to personal information to those persons and authorized service providers who have a specific business purpose for maintaining and processing such information. JAGGAER’s employees who have been granted physical access to personal information are made aware of their responsibilities to protect the confidentiality, integrity and availability of that information and have been provided training and instruction on how to do so.

Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk.

CHANGES TO OUR MARKETING PRIVACY POLICY

This Marketing Privacy Policy is effective as of the date set forth at the top of this page. JAGGAER reserves the right to modify this Marketing Privacy Policy from time to time to reflect changes to technology, legal obligations and information handling practices.

JAGGAER will alert you to any changes by indicating at the top of this page the date this Marketing Privacy Policy is effective and when it was last revised. We will notify you in writing before any material change takes effect so that you have time to review the change and decide whether you would like to continue to use our website under the terms of the revised Marketing Privacy Policy.